10 Things to Check Before Calling the IT Helpdesk
1. Is it plugged in and turned on? This may sound like an obvious thing to check, but you would be surprised how many ‘broken’ printers and ‘dead’ monitors were simply unplugged by the cleaning contractor the night before.
2. Have you tried Ctrl+Alt+Delete? If an application hangs, hold down these three keys and then end the application. Remember: Ctrl+Alt+Delete is your friend!