Annette Goss, Lorraine Richardson and Michael Taylor.  Published by The Law Society.  ISBN-13: 978-1-85328-938-5.

This is an excellent book written by a District Land Registrar, a practicing Solicitor and an Assistant District Land Registrar, respectively.

It was specifically written to provide Legal Secretaries and support staff in Solicitor’s offices with practical information and guidance in the completion of conveyancing forms and other conveyancing documents, which it does clearly and concisely.  One of the authors, apart from being a practicing Solicitor, has a wealth of legal training experience, and this shows in the way in which the book takes each part of each form and document in turn and shows exactly how it should be completed.

As we are currently experiencing one of the worst recessions for many years, most companies are finding it hard to deal with the everyday decisions and financial hardship that seem to be part and package of these times. Much of the financial hardship appears to be as a result of other companies encountering difficulties over settling their bills, and this can even lead to the companies becoming insolvent. In turn, companies who had released goods to these companies on credit terms find that they are out of pocket when the company becomes insolvent.

A voice on the telephone recently asked me, "Are you his Secretary, or do you prefer to be called his Administrative Assistant?" I told him, "I am his Secretary and very proud of it." You could hear the relief in his voice as he replied, "Thank goodness I can deal with a real person, the one who really runs things and I don't have to deal with a prima donna who takes offence at the least little thing!" Now, I'm serious. This really happened. And I think he voiced a common feeling, because people know that a Secretary, especially a Legal Secretary, is close to the boss, can be trusted with information, and will handle all matters correctly. (But we know who really runs things and it's not the Secretary.)

The role of the Legal Secretary used to be seen as a humble position, and women were first employed in offices during the First World War when the men went off to fight.  It was then that people started to realise that women were capable of working efficiently and resourcefully within the secretarial role, and when the war finished, many women carried on in this line of work.  However, in those days it was rare for women to work until retirement, as they usually gave up their jobs to get married or have children.

Proofreading is the final, key, stage of writing.  You will have spent time planing, writing and re-writing your document so make sure you also invest he time in profreading.  A silly spelling eror or missing apostrophe could change the meaning of your message and it will definately give the wrong impression of you an you firm.  Use the ten tip’s blow to help you proof-read letters’, reports, documents and even emails to make sure you dont have the mistakes that youv’e noticed in this paragraph!!

1. Be methodical when proofreading.  When you finish a document, run a spell check, print it off and leave it for as long as possible before proofreading it.  This way, you have a greater chance of reading the document with “fresh eyes”.

In 1998, a decision was made that was seen as very controversial at the time – to abolish the right to legal aid in personal injury law cases. This eventually came into effect in 2000. The main reason this cut-off was deemed necessary was because an average of 700,000 claimants a year in this area of law alone meant that the cost to the public purse was soaring out of control.

Bureaucracy seemed to have a role to play in this abolition too, with many successful claimants finding that once they had covered the statutory payments that were required to settle all costs, there was very little in the way of compensation left for them. It would seem that the claimant was getting a far better deal if they lost, as in these circumstances legal aid would cover all applicable costs. Moreover, this scheme was seen as being completely inflexible.

When you think of serious negligence cases, you might consider road traffic accidents, accidents at work or careless professional advice. What would not necessarily come to mind would be someone tripping on his or her shoelaces and causing a spectacular amount of damage.

Nick Flynn, who admitted to having a “Norman Wisdom moment”, managed to bump into three 17th century vases, reducing them to a jumble of broken porcelain. The accident occurred at the Fitzwilliam Museum in Cambridge. The antique vases were from the Qing dynasty, and the largest of the three was 32 inches tall and weighed nearly 100 pounds. With an estimated value of between £200,000 and £300,000, this was a serious incident by anyone’s standards.

Earlier this year we covered the law surrounding assisted suicide, and at that time we did state that more definite clarity was required for people who wanted their loved ones to accompany them on trips abroad. The Suicide Act 1961 already clearly states that if anyone aids, abets, counsels or procures someone else’s suicide, they could face a term of imprisonment of up to 14 years. Therefore we are all aware of how the law works with regards to this country; however, it was how this Act of Parliament would extend to cover people travelling to the Dignitas Clinic in Switzerland that everyone was keen to ascertain.

Conducting research on the Internet can prove to be either a gold mine, rich with nuggets of knowledge and information, or a mine field littered with stretched truths and dead ends. Which of these two you experience depends on how you go about your research, where and how you look for information, and how you organise it when you find it.

Here are five top tips to make your research easier, more accurate and more effective.

1. Know your sources.

While we all like to think that we meet our clients' needs and that our quality of service is tip-top, there are still occasions when our clients disagree!  In the current climate, clients have become very choosy, and feel more confident to say when they are not happy with something.  So before it gets to the stage where we start to look foolish, lose our clients or they take matters further, here are some helpful tips for dealing with complaints:

1. Let the client have their say.  When someone is angry or upset it is helpful for them to have the opportunity to "let off steam".  It also indicates to the client that you are willing to take the time to listen.