The typical work life of Legal Secretaries or Legal PAs, especially those working with top executives, is very challenging, time constraining and full of trying relationships often resulting from conflicts of interest. Universally, it is believed that ineffective communication, unhealthy competition, personality clashes, conflicting interests, jealousy, time constraints and unclarified assumptions are the major causes of conflict. Oftentimes, when conflict is not well managed, our emotions are negatively affected, as it leads to confusion, frustration and demotivation. Conversely, where it is constructive and properly managed, it becomes a healthy tool for achieving greater performance, creativity and higher productivity.